Understanding our needs

Dear Julie, We greatly appreciate the quality time and attention you gave us during our search for a condominium in Palo Alto. You immediately impressed us by your concern for our interests and the way that you understood our needs. As a matter of fact, your agency was not the first we had spoken to, however, the manner in which you treated us and grasped our special concerns convinced us that you were to be our real estate agent.  We are from the East Coast and had limited time to explore the Bay Area and properties. You graciously made yourself available, thoroughly introduced us to the California real estate processes, and helped us come to our decision to bid on the condo we now own. When we returned from the New York area, you devoted extra time to make sure the details of the closing would be smooth.  Above all, your professional and friendly demeanor allayed many of our anxieties. You listened, asked questions when it was appropriate, and sought advice on our behalf. We are certain that you will have a successful career in real estate and would certainly advise others to avail themselves of your expertise. We look forward to seeing you again once we actually move and are Californians.   Best Wishes, P. Barkan & R. Barkan, Ph.D.