It is my pleasure to write a letter on Ms. Julie Tsai-Law's behalf. During the 2005 real estate season, her experience and calm presence helped guide my family towards home ownership in the Palo Alto area. Julie is a superb agent. Our initial search of homes was aided by her use of computerized searches and willingness to communicate by both email and telephone. Further, our initial assessment of the home area allowed her to better understand us as potential buyers as well as individuals. She spent the time thereafter to develop a set of criteria by which our future home searches could be more efficient. She was not pushy, unlike some of her colleagues, and sought to match a property with our goals and tastes. Her experience was also an aid during the closure of escrow as well as afterwards. Her incredible organizational skills ensured that such a complicated process proceeded inordinately smoothly. Also, given her expertise in the area both as a resident and an agent, she has been able to give us recommendations for various services (gardening, home renovations) who have individually earned high marks in our personal interactions with them. We are certain that we would hire Julie again to assist us in such future transactions. Further, we have no reservations whatsoever in referring our friends to her expert services. "Her incredible organizational skills ensured that such a complicated process proceeded inordinately smoothly..." Dr. Chen & Mrs. Chen
